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Okta Workflows (Azuqua)

Okta Workflows (Azuqua)

Overview

What is Okta Workflows (Azuqua)?

Azuqua was a tool that helped users integrate their SaaS applications and build custom automations. It was acquired by Okta in late 2019, and is now part of Okta Workflows. Okta Workflows leverages Azuqua’s workflow orchestration engine and application integrations…

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Recent Reviews

Azuqua for Smartsheet

8 out of 10
July 03, 2018
Incentivized
We're only using it within our department. The primary use case we had for using Azuqua was to consolidate Smartsheets. However, because …
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Awards

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Pricing

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What is Okta Workflows (Azuqua)?

Azuqua was a tool that helped users integrate their SaaS applications and build custom automations. It was acquired by Okta in late 2019, and is now part of Okta Workflows. Okta Workflows leverages Azuqua’s workflow orchestration engine and application integrations to automate complex identity…

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Product Details

What is Okta Workflows (Azuqua)?

Azuqua was a tool that helped users integrate their SaaS applications and build custom automations. It was acquired by Okta in late 2019, and is now part of Okta Workflows. Okta Workflows leverages Azuqua’s workflow orchestration engine and application integrations to automate complex identity-centric processes such as user onboarding and offboarding. The product is available as part of the Okta Lifecycle Management product.

Okta Workflows (Azuqua) Features

Okta Workflows (Azuqua) Competitors

Okta Workflows (Azuqua) Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(75)

Reviews

(1-7 of 7)
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Mark Schlanser | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am utilizing Azuqua to handle information flow cross-functionally both within my department and team. The flexibility, easy learning curve and depth of the product saves many hours of "busy work".
  • Cross-Platform: Huge strength is Azuqua's ability to connect data from multiple software platforms. This allows us to use existing technologies with new ones.
  • Workflow: Azuqua can handle very robust automated workflows that we use often to hold if/else etc. We can solve multiple swim lane workflows in a single Azuqua FLO.
  • Intuitive: the interface is sleek, easy to read and intuitive in design.
  • Support: Immediate help is hard to get as you need to submit a ticket and wait. This often times slows down the design of FLOs.
  • Help: Not great, if any, documentation on how-tos.
  • Forum: Not a great forum around to see how others are using Azuqua.
Azuqua is great at collecting multiple data sources based on many criteria into a single FLO. It can process complex multi-team workflows in a single FLO.
Scott Neylon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using it to integrate processes between Salesforce, Office 365 and a number of 3rd party systems.
  • The concept of reduced code to simplify use by less technical teams lowers the barriers to integration and allows teams to collaborate with ideas and concepts much easier
  • The ability to review simply any error cases simplifies the old approaches of debugging and reviewing large and complex logs
  • While not strictly part of the platform the support team's efforts to assist, to help clarify issues and then (where necessary) to resolve bugs was a large benefit and a key driver to extend the platform's footprint.
  • The number and extent of the application interfaces need to extend to expand on a key benefit - the reduced code and simplicity provided by the card approach.
  • The depth and breadth of the debug/error information to assist in the identification of faults/configuration issues
  • More documentation with worked examples including extending and soliciting contributions from the Azuqua community.
The integration I used Azuqua for was based on Salesforce, Wrike and Office 365. I found the integration of Salesforce reasonably straightforward, Wrike was limited in the "cards" capability but functional (there are bugs but there are also workarounds but they required assistance from the Azuqua support team) and Office 365 was quite immature (primarily around Excel bugs but also email was limited).
Travis Abdelhamed | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are leveraging Azuqua to bridge the disconnect between Zendesk, Jira, and Salesforce. All of them have integrations to one another but are lacking which is where Azuqua comes into play. I am certain that we've only scratched the surface with what Azuqua can do and can not wait to continue leveraging this product for other use cases. Other departments across the organization are already using this and will continue to grow.
  • The best part about Azuqua is that you do not need to write code. You do however need to have an understanding of logic and how the software works. This happens to fit me perfectly as someone with basic programming experience.
  • Their Support is second to none. Not only are they extremely quick and responsive, but their answers are never canned responses and always provide valuable content.
  • They seem to take feedback seriously and will continue to evolve and make a better product.
  • The lack of connection/card documentation. Every card does have a section with details, but they are sometimes lacking.
  • The help center and community also need some structuring work. Every single connection/app should have a section with detailed documentation regarding its triggers and actions.
  • The FLO history section needs to be more refined. It sometimes does not load and choosing the date doesn't actually show execution results from that particular day.
Azuqua is great at connecting Apps which do not have great native integrations. This is where they really shine since a developer does not need to create an API app. There is also no deployment overhead such as servers and software.
Guillermo Garate | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In our business, we use the Google Apps for Work Plattform for emails, storage in the cloud, etc. We implemented Azuqua to provide a solution to one of our most important customers. We had the need to retrieve data from emails coming from an automated system that we implemented in a chemical plant. This system generates emails automatically from the process control events. With Azuqua, we can get specific information from the emails and put it in a Google Sheets table to then generate reports with trend charts, etc for the customer. All this data gets refreshed in real time from the emails coming from the process control system.
  • Easy creation of workflows interconnecting multiple could platforms and applications.
  • Documentation and videos are very useful for training.
  • The support we get for free for the first implementation with Azuqua.
  • I think it requires an easy way to migrate flows created from one user to then move the ownership to another user. It happened to us that one of our engineers left the company and he had the Azuqua account and flows. It required quite some time, cases and telephone calls to do the migration to my account.
It is well suited to interconnect data between applications in the cloud only, then it depends on a reliable internet connection. For industrial applications, many of the companies have a lot of restrictions on internet access to the cloud.
Loïc Engulu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Azuqua to integrate various Marketing, Sales, and Operations systems. This reduces or eliminates manual, error-prone interactions and dramatically increases efficiencies and Sales productivity.
  • The interface, via it's drag and drop system, is intuitive enough for the non-programmer but also contains very robust features for data processing.
  • Azuqua's customer support is an army of engineers, highly knowledgeable about various industry platforms (e.g. Marketo, Salesforce, Hubspot, Google Sheets, SmartSheets, etc...)
  • The logic functions and tools mean being able to build and process sophisticated integrations.
  • More documentation on specific use cases, though this has already improved dramatically in the span of a year.
Azuqua eliminates the need to have a company's own engineers build integrations for platforms that don't natively interact. This means being able to dedicate those resources to the business' core product and services, rather than towards third party systems. Because everything is automated it removes any sort of error and lag associated with human interactions.
Treacy Seeley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the Azuqua platform to connect our sales system (Salesforce) with our order management (JIRA), data storage (S3) and finance (Oracle) tools. We also use it to send a notification (Slack & Gmail) to team members when certain instances occur.

It helps us address the challenge of communication, duplication of effort, manual entry errors, manual entry of data and limited resources. Ultimately it has made our process lightning fast and error-free from the moment a deal closes until the deal is billed and reported upon.
  • Ease of use. I am not a developer, and yet with just a few hours of coaching, I was able to set up a very advanced FLO that connects half a dozen different systems and touches multiple departments.
  • Great support. My team that help set up the FLOs were amazing and supportive, making sure to teach me as we went along. And when my original hours were over, they were always willing to help with questions, new FLOs I was creating on my own or support for errors.
  • Logical. Being able to see the process and show it to others in my organization is easy with the logical GUI layout and connector lines and colors. It has been easy to explain to management and other departments, how this works, and how it might help other teams.
  • Documentation. My biggest (and only really) issue is the shortage of detailed documentation. When I have a question, I ultimately had to go back to my rep, because I could not get clear, detailed enough documentation to solve the issues on my own.
It is very well suited for agile, complex businesses that work across multiple cloud-based platforms, and want to automate their communication between their systems. It is not useful for server-based integrations.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Azuqua helps us connect the various applications and data sources we use on a daily basis to create crucial workflows for many of our business operations. It's used primarily by the operations team to kick off actions in Salesforce, for example, and to send reminder emails when necessary fields or items have not been completed to the proper owner.
  • Has drag and drop functionality
  • Strong tech support
  • Can work across almost any application
  • It is a little complicated to use at first
  • Could have better documentation for how to build Flos
  • Better training for new users
Azuqua is extremely helpful for teams using Salesforce and their CRM along with other applications such as Gmail, JIRA, etc. It makes kicking off workflows and various events much easier to manage than by using Salesforce only. For new users Azuqua is a bit complicated to learn so if something needs to be built quick it is probably less appropriate.
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